EN ISO 9001:2015 Quality Management Systems-Requirements

This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

EN ISO/IEC 27001:2022 Information security, cybersecurity and privacy protection - Information security management systems – Requirements

This document specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. This document also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization. The requirements set out in this document are generic and are intended to be applicable to all organizations, regardless of type, size or nature. Excluding any of the requirements specified in Clauses 4 to 10 is not acceptable when an organization claims conformity to this document.

EN ISO 22301:2019 Security and resilience — Business continuity management systems — Requirements

This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise. The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization’s operating environment and complexity. This document is applicable to all types and sizes of organizations that: a) implement, maintain and improve a BCMS; b) seek to ensure conformity with stated business continuity policy; c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption; d) seek to enhance their resilience through the effective application of the BCMS. This document can be used to assess an organization’s ability to meet its own business continuity needs and obligations.

ISO 10002:2018 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and improvement. The complaints-handling process described is suitable for use as one of the processes of an overall quality management system. NOTE Throughout this document, the terms “product” and “service” refer to the outputs of an organization that are intended for, or required by, a customer.

EN ISO 14001:2015 Environmental Management Systems – Requirements With Guidance For Use

This Standard Specifies Requirements For An Environmental Management System To Enable An Organization To Develop And Implement A Policy And Objectives Which Take Into Account Legal Requirements And Other Requirements To Which The Organization Subscribes, And Information About Significant Environmental Aspects  

EN ISO 14064-1:2019 Greenhouse gases - Part 1: Specification with guidance at the organization level for quantification and reporting of greenhouse gas emissions and removals

This document specifies principles and requirements at the organization level for the quantification and reporting of greenhouse gas (GHG) emissions and removals.  

ISO 37001:2016 Anti-bribery management systems — Requirements with guidance for use

This document specifies requirements and provides guidance for establishing, implementing, maintaining, reviewing and improving an anti-bribery management system 8.

EN ISO 50001:2018 Energy management systems - Requirements with guidance for use

This document specifies requirements for establishing, implementing, maintaining and improving an energy management system (EnMS). The intended outcome is to enable an organization to follow a systematic approach in achieving continual improvement of energy performance and the EnMS.